How can we help?
Find answers to common questions or get in touch with our support team.
Create a Support Ticket
Having an issue? Submit a support request and we'll get back to you.
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WhatsApp Business
Use your business number with WhatsAppBeacon Softphone
Our official softphone app for making and receiving callsFrequently Asked Questions
Once you've purchased a phone number, you'll receive setup instructions via email. You can also access the setup guide from your dashboard. If you need help, create a support ticket and our team will guide you through the process.
You can update your billing details by visiting the Customer Portal from your dashboard. Click on "Manage Billing" to update your payment method or view invoices.
Yes! We support number porting for most UK numbers. Create a support ticket with category "Sales" and include your current number and provider details. We'll guide you through the porting process.
Digital Numbers works with a variety of softphone apps on iOS, Android, Windows, and Mac. We recommend the Digital Numbers app for the best experience, but you can also use any SIP-compatible app.